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Feedback from our patients and visitors is really important to us and helps us improve and develop our services. Whether it's a compliment, comment or concern we'd love to hear from you.

If you have visited one of our clinics, accessed our website to book an appointment, requested an STI postal test kit or visited one of our partner pharmacies or GPs please tell us about your experience.

You can leave you details and our patient experience lead will call you back or you can complete our simple and anonymous feedback form below.

We will often use patient feedback and comments for staff training purposes and as examples of good practice, however these are always anonymised.


If you have had a negative experience and wish to make a formal complaint please visit the complaints section on Wirral Community Health and Care NHS Foundation Trust's website


Last updated: 01/11/2023