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What our patients say

It's really important to us to gain feedback from people who use our services and members of the general public who may not  access contraception and sexual health support. 

We use a number of methods to engage with people including face to face and online questionnaires, patient experience handouts and targeted focus groups/forums. 

The feedback we gain helps to develop and improve our services and shape the future sexual health services across Wirral. 

Visited one of our clinics recently? Tell us how your visit went.

 

What our patients say about our team and service ...

September 2022

"Quick and friendly service"

" I always receive excellent help and support"

"Helpful and friendly" 

"Cannot recommend enough just an absolutely lovely team"

"Cannot tell you how kind caring and informative the staff were"

"Utterly wonderful went above and beyond to help me"

 

You Said We Did - 

You said-

"Struggling to get a follow up appointment"

We did -

Appointments are now open 2 weeks in advance

Introduced new phone system to improve patient access 

You said-

" Being able to book online would be much better"

We did -

Invested in new online booking system which will be available soon to improve patient choice 

 

 

 

 

 

 

 

 

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Last updated: 21/09/2022